Policies
Contact Details
If you have any questions or concerns, please do not hesitate to reach out before scheduling a session through the following channels:
Email: statswithtoledo@gmail.com
Phone: 714-468-7841
Refund and Dispute Policy
Our commitment is to your complete satisfaction with our tutoring services. We understand that not every session may meet your expectations, and we offer the flexibility to leave or cancel a session within the first 15 minutes. If you decide to leave or cancel within this timeframe, please inform us immediately to discuss a potential refund or credit towards future services. Regrettably, if a session is terminated after the first 15 minutes, we are unable to offer a refund for that session.
Cancellation Policy
To cancel a scheduled tutoring session without penalty, please provide at least 2 hours notice. Missed sessions without any prior notice will not be refunded.
Transaction Currency
All transactions will be conducted in USD. Prices will be listed in USD, and payment will be processed accordingly
Security Capabilities and Policy for Transmission of Payment Card Details
We take your security seriously. All payment transactions are processed through Stripe, a leading online payment processor. Stripe encrypts your payment card details using industry-standard security measures, for more details refer to their security policies
Consumer Data Privacy Policy
Your privacy is our priority. We collect only the necessary information required to provide our tutoring services and process payments. All personal data is stored securely and will not be shared with third parties without your explicit consent, except as required to provide our services or comply with the law.